Refund policy

You get a full refund if you ask before your ad goes live, or if we cannot place your ad. Once your ad is live, the sale is final.

When do I get a full refund?

• You ask for a refund before your ad goes live.
• We cannot place your ad, for example if it cannot pass our content checks and we cannot fix it together.
• You were charged twice for the same order. The extra payment is refunded automatically.
• Your payment arrived after your pixel hold ended and someone else had already bought those pixels. This is refunded automatically.

When is there no refund?

• After your ad is live on the board.
• If your ad is hidden because it broke our Terms (for example a scam or malware link).

How do I ask for a refund?

Email hello@themilliondollarpixels.com with your order number and the email you used at checkout. We reply within 2 business days. Refunds go back to your original payment method through our payment partner, Dodo Payments, and usually arrive within 5 to 10 business days, depending on your bank.

Every purchase is a one-time payment, so there is nothing to cancel.